Our appliance repairs provide Real Service and Genuine Value.

How do I get my appliance repaired?

  • Call our office on 1300 139 489 with details of your appliance problem.
  • Tell us the date and time slot that works for you.  We can usually do same day and out-of-hours appointments.
  • Our experienced technicians will arrive within the allocated time slot, diagnose the fault and give you a quote to fix it.  Most faults can be fixed on the spot.
  • At this point the decision is up to you; if you decide it’s time to replace your appliance, we can offer you second hand or new machines, delivered and installed for one set price.  Your old unit is removed free of charge.
  • Our technicians carry a wide range of parts in their vans.  Occasionally it may be necessary to order a specific part.  If we have to come back to fit this part, there is no additional service call fee.


Don’t be fooled by ‘no service call out fee’ offers. Why?

Companies who don’t charge a call out fee have to make up the money in other ways.  They will charge you exorbitant prices for parts and have much higher hourly rates, meaning you are charged more.  Ask them for an approximate quote on the job to check.

Neil Maurice Appliances will give you an itemised account of your job, including call out fee, labour and parts.  We pride ourselves on value for money and providing you with Genuine Value.  Call our office on 1300 139 489 for more details.